Terms & Conditions

1. Using the website and our services

You must be able to form a binding contract and comply with all applicable laws. Information you provide to us must be accurate and kept up to date. We may update, suspend, or discontinue parts of the website or services to maintain quality, security, or compliance.

Accounts, project spaces, and materials provided to you are for your use and your team. You are responsible for access control and for any activity that happens under your accounts.

2. Proposals, fees, and payment

Work is delivered according to a written proposal, statement of work, or order that includes scope, timeline, and fees. Unless stated otherwise, quotes are valid for thirty days and exclude taxes. Deposits and staged invoices may apply.

Invoices are due upon receipt unless a different due date is specified. Late payments may pause delivery and may incur a reasonable late fee. You are responsible for currency conversion charges and applicable taxes in your jurisdiction.

• Change requests that add or alter scope will be estimated and approved in writing before we proceed.
• Expenses such as third party licenses, cloud usage, or travel are billed at cost with prior notice.
• Cancellations before completion are billed for work performed and committed costs up to the date of notice.

We work in good faith to meet agreed schedules. Delivery dates may shift if dependencies, approvals, or payments are delayed.

3. Intellectual property and deliverables

Upon full payment, you receive ownership of the specific deliverables defined in the proposal. Our background technology, know how, templates, and tools remain our property. Open source and third party components are used under their own licenses. You receive a license to use the deliverables for your business, subject to these terms and the proposal.

3.1. Client materials and responsibilities

You grant us permission to use your content, trademarks, data, and systems as needed to provide the services. You confirm you have the rights to provide these materials. You are responsible for timely feedback, access, and approvals so work can progress.

3.2. Confidentiality and data protection

Both parties will keep confidential information secret and use it only for the project. We handle personal data in line with applicable data protection laws and our privacy policy. You must not share our non public information, source packages, or documentation without permission.

• Security best efforts apply to code, infrastructure, and access. No system is perfectly secure and residual risk remains.
• Third parties may be used for hosting, tooling, or integrations. Their terms govern their services.
• Backups are maintained for our work product during delivery. You are responsible for long term retention in your own systems after handover.
• Publicity We may reference your name and logo in client lists unless you ask us not to. Case studies will require your written approval.
• Non solicitation Neither party will solicit the other party’s staff for employment during the project and for six months after it ends unless both parties agree in writing.

4. Warranties, disclaimers, and limits

We warrant that services will be performed with reasonable care and skill. Except for what is stated in these terms and in the proposal, the website and services are provided as is and as available. We do not guarantee that software will be error free or fit a particular purpose. During the warranty or support window defined in your proposal, we will address confirmed defects that are within scope.

• 1.
  Liability cap Our total liability arising from the services is limited to the fees you paid for the part of the work that caused the claim.
• 2.
  No indirect damages We are not liable for loss of profits, revenue, data, or any indirect or consequential loss.
• 3.
  Indemnity You agree to indemnify us against claims arising from content or materials you supply, or from your misuse of the deliverables.
• 4.
  Force majeure Neither party is liable for delays caused by events beyond reasonable control. Work will resume as soon as possible.
• 5.
  Termination Either party may terminate for material breach that is not cured within fifteen days of written notice. Fees for completed work remain payable.

We may update these terms to reflect changes in law or in our services. The version posted on this page is the current version. If you have questions, contact us at contact@oudenx.com.

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