Privacy Policy

1. Information we collect

We collect information that you provide to us, such as name, email, phone number, company, and any message you send through our forms or by email. We also collect limited technical data when you use our website, such as IP address, browser type, device information, and pages visited. If our work requires it, we may process project data that you supply so we can deliver the services you request.

1.1. Website and analytics

When you visit our site, basic usage data can be recorded for security, performance, and analytics. This may include timestamps, referrers, and approximate location based on IP address. We use this information to improve the site and to prevent abuse.

1.2. Accounts and project work

If you engage OudenX for services, we may create project spaces or accounts. We process the content you provide in those spaces so we can scope, build, and deliver your project. You remain responsible for the accuracy and legality of the content you provide to us.

2. How we use information

We use information to provide and improve our services, to communicate with you, to secure our systems, and to meet legal obligations. We also use contact details to send service messages such as proposals, invoices, and project updates. We do not sell your personal information.

We may use de-identified or aggregated information to understand how our website and services are used. This information does not identify you and may be used for reporting and improvement.

  • Provide services including scoping, design, engineering, testing, and support that you request from us.
  • Communicate about proposals, timelines, releases, and important changes to this policy or our terms.
  • Protect our users and our business by detecting fraud, abuse, and security incidents.

We keep personal information only as long as needed for the purposes described here or as required by law. When no longer needed, we delete or anonymize it in a reasonable period of time.

3. Cookies and similar technologies

Our website may use cookies and similar technologies to keep the site secure, remember preferences, and understand usage. You can control cookies through your browser settings. If you block cookies, some features may not work as expected.

3.1. Your choices

You can opt out of non essential analytics cookies where offered. You may unsubscribe from non transactional emails at any time. For marketing preferences or data requests, contact us at contact@oudenx.com.

3.2. Access, correction, and deletion

Subject to applicable law, you can request a copy of your personal information, ask us to correct it, or ask us to delete it. We will verify your request and respond within a reasonable time.

4. Sharing information

We share personal information with service providers that help us operate the website and deliver our services, such as hosting, analytics, communications, and payment processing. These providers must protect your information and use it only for our instructions. We may share information if required by law, to protect rights and safety, or during a business transaction such as a merger or acquisition.

5. Security

We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security. If we become aware of a security event that affects your information, we will act promptly and notify you when required by law.

6. International transfers

We may process information in countries other than your own. Where required, we use appropriate safeguards so that transfers meet legal requirements.

7. Children

Our website and services are not directed to children. We do not knowingly collect personal information from anyone under the age that requires parental consent in their location. If you believe a child has provided personal information to us, contact us and we will take appropriate steps.

8. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date. If changes are significant, we will provide additional notice.

Contact us

If you have questions about this policy or your information, contact OudenX at contact@oudenx.com. You can also write to us at 13 A, Tariq Gardens, Lahore, Pakistan.

Home